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Churn Prevention:

Strategies and Metrics for App User Retention 🔮

User churn is an inevitable part of doing business as an app, but preventing it has become even more important now that user-level data is becoming harder to come by.

Currently, churn prevention is focused on reacquisition: bringing a user back who has already left. This can work for high LTV users, but what if you can prevent them from leaving in the first place? Join our webinar to explore ways to benchmark your average churn rate, what metrics you should pay attention to when monitoring churn, and what strategies you can deploy to prevent it.

 
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55 mins

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Peggy Anne Salz
Content Marketing Strategist
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Cameron Thom
Head of New Business Lines
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Arnaud Capitaine
Lead Data Science
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Robert Garfinkle
Mobile Growth Expert

What we’ll cover: 


Adikteev-ok  Benchmarking a churn rate for your app


Adikteev-ok  Similarities and differences in ad creative testing strategies for UA vs. retargeting campaignsMetrics to pay attention to when evaluating churn rate and retention rate


Adikteev-ok  Best Churn Prediction Algorithms


Adikteev-ok  Evaluating Other churn prevention methods and how machine learning makes them more effective

 

What we’ll cover: 


Adikteev-ok  Key differences between mobile UA and retargeting ad creatives


Adikteev-ok  Similarities and differences in ad creative testing strategies for UA vs retargeting campaigns


Adikteev-ok  Best practices in segmenting, targeting and creative messaging to existing users to keep them engaged and spending in your app


Adikteev-ok  Evaluating the effectiveness of creative in the new privacy landscape

Featured speakers:

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Peggy Anne Salz
Content Marketing Strategist
Peggy Anne Salz is recognized as one of the leading experts shaping the mobile world. As a writer, analyst, consultant, in-demand online talent and founder of MobileGroove — a top 50 ranked destination providing strategic content marketing to the global mobile industry and mentoring and consulting to tech start-ups — Peggy produces webinars, podcasts, and video shows to educate marketers on the latest mobile and app trends, customer engagement and experience, and how brands and businesses can grow sustainably through values-driven marketing.
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Cameron Thom
Head of New Business Lines
Cameron is Adikteev’s Chief Revenue Officer for New Business Lines. He joined Adikteev 5 years ago as Director of Sales for SaaS Products. Before Adikteev, he had worked as an Account Executive for Liftoff. Based in San Francisco, he leads all revenue efforts for Adikteev’s suite of mobile marketing tools including Churn Prediction, Cross Promotion, and User Acquisition intelligence tools.
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Arnaud Capitaine
Lead Data Scientist
As the lead data scientist at Adikteev, Arnaud is responsible for developing and enhancing our churn model, improving our existing conversion rate model, and designing new approaches to real-time bidding (RTB) strategies. With a strong background in statistical analysis and machine learning techniques, he keeps the Adikteev machine running by delivering actionable recommendations and driving data science innovation.
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Robert Garfinkle
Mobile Growth Expert
Robert has held a number of key growth positions at mobile gaming companies such as WildCard, Celer, Big Huge Games, and Nexon. His proven track record in the mobile gaming space has led to the successful launch and expansion of gaming titles across the mobile app ecosystem. Robert’s work on hundreds of growth campaigns for gaming apps has made him an expert in the field of UA and user retention.